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Stop Porch Pirates: Protect Your Packages This Holiday Season
Online shopping has made life more convenient than ever—but it’s also created new opportunities for thieves. When packages are left unattended, they become easy targets for “porch pirates.” Stolen deliveries cost Canadians millions each year and cause real frustration for homeowners. This guide breaks down the scope of the problem, the steps you can take to protect your packages, and how Security ONE can help stop theft before it happens.

The Growing Problem of Package Theft

Porch piracy isn’t just an urban issue—it’s happening in neighbourhoods across Canada. Surveys show a significant number of Canadians have had a parcel stolen, and many more worry about packages left outside when they’re not home. With more online orders than ever, thieves are seizing the opportunity. The result? Lost time, lost money, and lost confidence in doorstep deliveries.

Five Smart Ways to Prevent Package Theft

Customize Delivery Instructions

During checkout, ask carriers to leave packages in a less visible location, such as behind a planter or side door. For high-value items, require a signature or choose a specific delivery window so you can be home when the package arrives. A few quick clicks can make all the difference.

Use Secure Pickup or Parcel Lockers

Instead of leaving items exposed, opt for a pickup option like Amazon Locker, Canada Post’s “hold for pickup,” or a local parcel locker. These solutions keep your delivery safe until you can collect it. For apartments or condos, consider a shared smart locker system for residents.

Install a Video Doorbell or Security Camera

Visible cameras act as a strong deterrent, and if theft occurs, they provide crucial video evidence for police or courier claims. Modern smart cameras can even send real-time clips directly to your phone when motion is detected—helping you see what’s happening instantly. Just remember: cameras work best when paired with other secure delivery methods.

Add a Lockable Delivery Box or Smart Parcel Safe

A lockable box gives couriers a safe place to drop your packages—accessible only by you or through an approved app. For frequent online shoppers, this one-time investment pays for itself in convenience and peace of mind.

Coordinate with Neighbours or Schedule Smartly

If you know you won’t be home, ask a trusted neighbour to collect your delivery or plan for packages to arrive when someone is available. Grouping orders together or scheduling weekend deliveries can also reduce the number of times parcels are left unattended.

Combine Strategies for Stronger Protection

No single tactic guarantees safety, but a layered approach works best. Combine smart delivery options, camera monitoring, and secure storage to minimize risk. For example, pairing a video doorbell with clear delivery instructions—like “leave in the porch box”—is far more effective than leaving a package in plain sight.

What to Do If a Package Goes Missing

If you suspect theft, act quickly:

Check your camera footage and confirm the delivery time.

Contact the retailer and courier—many have reimbursement policies or insurance.

File a police report for high-value items. Footage can help identify suspects.

If your Security ONE system captured the incident, our team can guide you through securing and sharing evidence properly.

Why Professional Installation and Local Monitoring Matter

A professionally designed security system offers more than just cameras—it combines deterrence, automation, and reliability. Security ONE integrates video monitoring, smart lighting, and lockable parcel options to protect your home’s most vulnerable point: the front door.

As a local company, we understand your community and provide hands-on support when you need it most. From setup to service, our team ensures your system works seamlessly and that your footage stays private, secure, and accessible.

Don’t Let Porch Pirates Win

Package theft tends to spike around holidays, major sales, and busy delivery seasons—but with the right mix of smart habits and reliable technology, you can stay one step ahead.

Protect your deliveries and your peace of mind with Security ONE’s video doorbells, monitored cameras, and secure parcel solutions.

📦 Call 1-800-265-5317 to schedule your home security assessment today.
September 23, 2025
How AI Is Transforming Home Security in 2025

Artificial intelligence (AI) is redefining how Canadians protect their homes and families. What started as basic alarms has evolved into a smart, connected network of devices that can see, think, and respond in real time. From minimizing false alarms to identifying unusual behaviour, AI-powered systems are making our neighbourhoods safer and our homes more intelligent.

At Security ONE, we’re already embracing this next generation of protection—combining innovation, reliability, and the personal service you expect from a local expert.

Smarter Cameras, Smarter Alerts

Few things are more frustrating than being woken up by a false alarm—only to discover it was a wandering raccoon or passing car. Thanks to AI-driven video analytics, those days are quickly becoming a thing of the past.

Modern smart cameras can now distinguish between people, vehicles, and pets. That means you receive only meaningful alerts and fewer unnecessary notifications. For busy homeowners, that translates to peace of mind—without the constant noise.

Pro Tip: Ask about Security ONE’s video systems with built-in analytics that automatically filter out non-threats and send real-time clips of what matters most.

A Fully Connected Smart Home

Today’s AI-enhanced systems go far beyond detection. They coordinate your cameras, sensors, lights, locks, and even smoke detectors to create a truly intelligent home.

Picture this: someone approaches your driveway at night—your exterior lights switch on automatically, your cameras begin recording, and you get a live notification on your phone. No effort required.

AI automation helps conserve energy, boost security, and give you complete control—all from a single app.

Local AI Processing Means Greater Privacy

A growing advancement in 2025 is edge AI processing—where your cameras analyze footage locally, rather than uploading it all to the cloud. The result? Faster performance, reduced data usage, and enhanced privacy.

For homeowners concerned about protecting their personal information, this is a major win. Security ONE’s monitored systems use encrypted communication to safeguard your data while ensuring quick response when it matters most.

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Predictive Security That Learns Over Time

Artificial intelligence doesn’t just detect—it adapts. Over time, your system can learn patterns of behaviour around your home and recognize when something’s off.

If your camera spots someone pacing near your property late at night multiple times, it can flag that activity as suspicious and alert you before a potential issue arises. That’s proactive protection that keeps getting smarter.

Why Choose a Local Expert for AI Security?

With so many smart devices available, it’s important to trust a team that knows how to bring it all together. Security ONE designs, installs, and monitors systems built on advanced AI analytics—supported by ULC-listed, locally operated monitoring and dependable in-person service.

Unlike big-box or DIY providers, we live and work in the same communities we protect. You get the latest technology backed by trusted local expertise.

Ready to Bring AI Home?

Upgrade your home security with intelligent protection from Security ONE. Experience smarter alerts, stronger privacy, and faster emergency response—powered by local professionals who care.

📞 Call 1-800-265-5317 to learn more about AI-powered security solutions for your home or business.

September 9, 2025
Choosing the Right Security Partner After Bell’s Exit
With Bell leaving the security business in 2025, many Canadian families and business owners are asking the same question: What’s the best alternative to Bell Security? The good news is this transition creates an opportunity to find a provider who specializes in what matters most — protecting your property.

What to Look for in a Security Provider

When evaluating your options, keep these essentials in mind:

Professional monitoring — not just alerts to your phone, but trained operators ready 24/7.

Fast response times — when seconds matter, you need proven reliability.

Modern technology — smart locks, cameras, automation, and mobile access.

Local service — technicians nearby who can respond quickly and understand your area.

Questions Bell Customers Should Ask

Before settling with API or another national provider, consider:

Will I get personalized service, or just be another account number?

Will I be locked into another long contract?

Can I upgrade my system easily when technology changes?

Why a Local Security Company Is the Best Choice

Unlike national telecoms, a local security provider is focused entirely on your protection. Security ONE has been trusted by homeowners and businesses for decades, delivering customized solutions and local support across Ontario.

The end of Bell Security services doesn’t mean losing protection it means gaining the chance to choose a provider that’s actually invested in your safety.

Don’t settle for being transferred without choice. Explore your alternatives to Bell Security with Security ONE, your trusted local security expert.
August 22, 2025
Bell Security Customers to Transition to API This Fall — What You Need to Know
Big changes are coming for Canadian homeowners and businesses relying on Bell Security services. As of October 1, 2025, Bell will officially withdraw from the security industry, transferring accounts to another provider, API. If you’re a Bell customer, here’s what this transition means and how you can take advantage of an exclusive offer to choose a better, local alternative.

What’s Happening

Bell Security is ending operations in Canada this fall.

On October 1, 2025, all Bell security accounts will be transferred to API.

For something as critical as protecting your home or business, the transfer provides an opportunity for customers to review their security needs and options.

Why This Matters for Bell Security Customers

Security isn’t just another service like phone or internet — it’s about peace of mind. The upcoming transfer of your account is an ideal time for customers to review and compare security services based on factors such as:

Monitoring quality and response times

Customization when it comes to system upgrades

Pricing and contracts

A Closer Look at Bell’s Security Track Record

Bell’s history in residential security shows a clear lack of long-term commitment. In 2008, the company launched a home monitoring service but exited within a year, refunding customers. Nearly a decade later, in 2017, Bell acquired AlarmForce, adding over 100,000 subscribers, only to quickly offload 40% Western Canadian customers to another provider.

Now, in 2025, Bell is once again stepping away, transferring its remaining security accounts to API. This pattern of entering and exiting the market has left customers facing service disruptions, limited communication, and the realization that security has never been Bell’s core focus.

Your Local Alternative to Bell Security

With Bell again exiting the residential security market, you have the opportunity to choose a provider who is dedicated to your safety. Security ONE has been protecting homes and businesses across Ontario for decades. We offer:

24/7 professional monitoring

Modern smart home and business security solutions

Local technicians who provide in-person service

A company that prioritizes you, not telecom bundles

For a limited time, we are offering promotional pricing for former Bell customers interested in switching
Take Control

Choose a local security provider trusted by thousands. Contact Security ONE today to learn more about our alternatives to Bell Security and take advantage of promotional rates.
August 19, 2025
Firsthand Account: How a Monitored CO Alarm Protected a Family of Six

Firsthand Account: How a Monitored CO Alarm Protected a Family of Six

The fire department told us point-blank that if one of our young kids (we have 4) had gone into the pool shed that morning, they could have died within 30 seconds.

Eric Janssen

When it comes to protecting your family, few devices are as essential as fire alarms and carbon monoxide (CO) detectors. But while standard devices can alert you with a sound, monitored detectors go one step further — they connect directly to a 24/7 monitoring centre. That connection can make the difference between a close call and a devastating tragedy.

A Client’s Story: Counting Blessings

One of our clients, Eric Janssen, recently shared his family’s experience. His words highlight exactly why monitored systems aren’t just a convenience — they’re a lifesaver:

The Hidden Danger of Carbon Monoxide

Often called the silent killer, carbon monoxide is an invisible, odourless gas that can cause severe illness or death within minutes. Sources include gas appliances, fireplaces, furnaces, and as Eric’s story shows, even pool heaters.

Without a monitored CO detector, many families wouldn’t know there was a problem until it was too late.

Why Local Monitoring Makes a Difference

At Security ONE, our monitored smoke and CO detectors are connected to our local, ULC-listed monitoring centres in Ontario. This means alarms are never ignored or delayed. When seconds count, our team ensures your local fire department is notified right away.

This local connection also means you get faster response times than relying on a generic or out-of-area monitoring provider.

Monitored fire alarms and carbon monoxide detectors aren’t just about compliance or convenience — they are about saving lives. Eric’s story is proof that the right technology, installed and monitored by professionals, can protect what matters most.

Don’t wait until an emergency to discover the gaps in your protection.

👉 Call Security ONE today at 1-800-265-5317 to learn more about monitored fire and CO detectors, or request a free security assessment.

August 12, 2025
Bundled Security Isn’t a Bargain: The Real Costs of Telecom Security Packages
Packages that combine telecom services like internet, TV, phone, and security may seem convenient—but they often blur the lines between value and compromise. Bundling can obscure pricing, limit flexibility, and distract from real customer needs. Here’s why these packages frequently fall short—and what a specialized local security provider can offer instead.

Common Pitfalls of Bundled Telecom Security Services

Hidden Costs & Confusing Pricing: In Canada, two-thirds of internet subscribers bundle multiple services, making it hard to discern the cost breakdown for each—especially security add-ons.

Limited Consumer Portability: Bundles often lock users into long-term agreements, requiring compromises even when specific services become unnecessary.

Opaque Contracts & Fine Print: Contracts are increasingly complex and difficult to understand, leaving consumers unaware of binding terms—especially for bundled services.

Misaligned Service Delivery: When telecom giants manage security, the focus often shifts to sales volume, not tailored protection. This can lead to slower response times and diluted accountability.

Why Telecoms Aren’t Committed to Security

When telecom giants like Bell dip into residential security, it’s rarely about long-term commitment. Instead, security is just one more branch of their sprawling service catalogue. This lack of focus has historically led to frequent pivots, buyouts, and abandoned customer bases.

Bell’s Residential Security Story:

In 2008, Bell launched a home monitoring service but exited quickly, refunding customers after less than a year of operations.

In 2017, Bell acquired AlarmForce, adding more than 100,000 Canadian subscribers. Yet within months, Bell sold off 39,000 Western Canadian customers to Telus, signaling again that residential security was never central to their business.

In 2025, Bell is once again leaving the space, transferring accounts to API.

This pattern suggests that Bell’s residential security ventures lacked long-term commitment. For customers, it meant service disruption, cryptic communication, and a realization that security wasn’t Bell’s core competency.

For customers, this revolving-door approach has meant inconsistency, sudden transitions, and a nagging sense that their safety was never the top priority. Security becomes just another product in a bundle, rather than the specialized service it should be.

Community Voices Reflect the Frustration

Hearing directly from Canadians reveals just how much bundled telecom security services fall short of delivering the personalized, dependable support customers truly need. On Reddit, multiple users shared their dissatisfaction:

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More broadly, telecommunications sales tactics and bundled pricing models continue to draw regulatory concern in Canada. A report by Radio Canada International noted that complaints over misleading or aggressive sales practices by telecom providers have been formally recognized by the CRTC.

The core problems—confusing bundles, complex contracts, and lack of transparency—are not isolated to one provider; they represent systemic issues with how telecoms sell “value.” This serves as a powerful reminder that when you’re relying on a telecom company for security, you’re often not getting a tailored, customer-centric experience—but rather another line item on a bill.

Why a Local Security Provider Stands Out

Transparent Pricing & True Value

Clear, itemized quotes help you understand precisely what you’re paying for. Security shouldn’t be an afterthought.

Customization Over One-Size-Fits-All

Choose only the features you need, add-ons when you want them—no unwanted extras bundled in.

Personal, Local Service

When something’s urgent, you deserve a local team, ready to respond, not a distant call centre script.

Don’t Get Bundled With Bad Service

When it comes to protecting your home or business, you deserve more than just another line item on a telecom bill. At Security ONE, security is not an add-on—it’s our expertise. With transparent pricing, customized solutions, and local service you can trust, we deliver peace of mind where it matters most. Don’t settle for bundled compromises. Switch to Security ONE today and experience protection designed around you.

Contact Security ONE today to learn more about our alternatives to Bell Security or other Telecom Security Buyers and take advantage of up to $600 in system credits.
July 31, 2025
What’s the Difference Between Security Cameras and Video Doorbells — and Do You Need Both?
Security Cameras vs. Video Doorbells: What’s the Right Choice for Your Home?

Modern homeowners have more options than ever when it comes to protecting what matters most. Two of the most popular devices, security cameras and video doorbells, both offer visual monitoring, motion alerts, and mobile access. But they serve very different purposes.

If you’re trying to decide between a camera and a doorbell, or wondering whether you need both, you’re not alone. At Security ONE, we help families across Western Ontario build smarter, safer homes and understanding how these devices work together is key to designing a complete solution.

The Basics: What Each Device Does

Cameras add an extra layer of intelligence, allowing you to filter video clips, receive only relevant alerts, and access footage from a single app. Security cameras are designed to monitor a wider area, such as:

Driveways

Backyards

Side entrances

Garages

Interior living spaces

Depending on the model, they can offer:

High-definition video

Motion-triggered clips

Night vision

Two-way audio

Smart detection to distinguish people, animals, and vehicles

A video doorbell is specifically designed for front-door activity. These devices combine:

A doorbell chime

A built-in camera

Two-way voice communication

They’re perfect for:

Identifying visitors

Talking to delivery drivers

Deterring porch pirates

With AI-based detection, it knows the difference between a person, a package, or a passing car—so you only get alerts that matter.

Do You Need Both?

In many cases, yes, especially if you want complete coverage of your home. Here’s why:

A video doorbell ensures that your front door—the most common entry point—is monitored, even if you’re not home.

Outdoor security cameras help you keep an eye on other areas: side gates, garages, pools, or back entrances.

Indoor cameras can provide insight into what’s happening inside your home, whether it’s checking on pets, kids, or service workers.

With an integrated system you can view all your cameras from a single app, receive smart alerts, and even use video analytics to customize notifications. For example, you might only want to see clips when a person walks up your driveway, not every time a car drives past.

Professional vs. DIY Setup

While you can purchase cameras and doorbells off the shelf, many homeowners run into issues with poor placement, limited coverage, and fragmented systems. A professionally installed system ensures:

Strategic camera placement for full coverage

Secure wiring and power solutions

Integration with your existing security system and smart home devices

At Security ONE, our technicians are trained to install Alarm.com cameras and video doorbells in a way that maximizes performance and peace of mind.

If you’re looking to improve your home security, don’t think of it as a choice between a video doorbell or a camera—think of it as building a layered defense system. When used together, these devices give you the full picture, literally and figuratively.

Want help designing a camera system that fits your home? Contact Security ONE today to book your free consultation.
July 10, 2025
Rogers 3G Sunset: What’s Happening, Why It Matters, and How It Could Affect You
Rogers is officially retiring its 3G (UMTS/HSPA) network. While earlier messaging indicated a sunset date of July 31, 2025, the timeline has shifted: the company now confirms that a phased shutdown began on August 7, 2025, with an expected completion by the end of 2025

Why Is Rogers Turning Off 3G?

Cellular technology keeps evolving. As 4G (LTE) and 5G networks now dominate, maintaining older infrastructure like 3G becomes cost-inefficient. Rogers is reallocating spectrum and optimizing networks to deliver faster speeds, enhanced coverage, and better capacity.

This transition is entirely a Rogers initiative. It aligns with broader industry trends; Bell, Telus, and other Canadian carriers are also retiring 3G. We’re a local security and monitoring provider, our services rely on cellular communicators—so these changes are driven by the network provider (Rogers), not us.

Who Could Be Affected?

1. Older Phones and Non-VoLTE Devices

If a device is 3G-only or doesn’t support Voice over LTE (VoLTE), it may fallback to 2G (if available)—where voice and texting may fail in busier areas, and data is unavailable—or lose service entirely
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2. Alarm Monitoring and IoT Devices

Security systems using Rogers 2G/3G cellular communicators may stop working starting Aug 7, 2025. If devices rely solely on 3G, communication may cease, triggering trouble alerts or malfunction.

3. Smart Devices—Watch, Tablets, Home Phones

Any smart device still on 3G will lose mobile connectivity. Data fails, Wi‑Fi only remains. Users need LTE/5G-compatible replacements
Rogers.

Next Steps for Security ONE Customers

If your security system is no longer responding because of the Rogers 3G shutdown, don’t worry—our team can help.

Visit our 3G Support Page for troubleshooting steps if your panels are giving errors.

Call Security ONE at 1-800-265-5317 to book your update.

Or email us directly at service@securityonealarm.com.

We’ll get your system back online quickly so you can continue enjoying uninterrupted protection and peace of mind.
June 26, 2025
$10,000 Raised in the Ride to Conquer Cancer

$10,000 Raised in the Ride to Conquer Cancer

At Security ONE, protecting what matters most goes far beyond homes and businesses—it includes people, families, and the communities we’re proud to call home. In June, our President, Chris Neumann, took part in The Ride to Conquer Cancer, a two-day, 200-kilometre cycling event benefiting the Princess Margaret Cancer Foundation, one of the top five cancer research centres in the world.

For Chris, this ride was deeply personal.

“Cancer changed my family forever,” he shared. “My mom, Lisa, lost her courageous two-year battle with rectal cancer in 2021. My younger brother Stephen is a proud testicular cancer survivor. Their stories fuel every kilometre of the 200 km I pedaled.”

Chris Neumann

This wasn’t just another athletic challenge for Chris—it was a mission. A mission to erase the fear that comes with hearing the words “you have cancer.”

Chris set out with a goal to raise $5,000—one dollar for every gruelling metre of the ride. Thanks to the overwhelming support from friends, family, colleagues, and our community, he didn’t just reach that goal—he nearly doubled it, raising $9,000 for life-saving cancer research at the Princess Margaret Cancer Centre.

To show our support for this incredible cause, Security ONE also donated an additional $1,000, contributing a portion of sales from the week of the event to honour the mission and the message behind the ride.

About The Ride to Conquer Cancer

The Ride is Canada’s largest cycling fundraiser, having raised more than $300 million to date. Over two days, riders pedal 100 km per day across Southwestern Ontario, united by a powerful commitment to “Carry the Fire” of hope, healing, and discovery.

Funds raised power some of the most advanced cancer research in the world—transforming breakthrough ideas into real-world treatments. Every donation makes an impact.

Why It Matters

Chris’s story reminds us that behind every ride, every dollar, and every breakthrough is a family, a loved one, a survivor—or a loss. His determination to ride in honour of his mother and brother is an inspiring example of the strength and compassion that drives real change.

“Together, we can create a world where stories like my mom’s end with recovery—not loss,” said Chris. “Thank you for helping me Carry the Fire.”

Chris Neumann

We’re incredibly proud of Chris for his leadership on and off the road, and we’re honoured to support a cause that touches so many lives.

June 12, 2025
Is DIY Home Security Worth It? What You Need to Know Before Installing Your Own System
DIY Home Security: Cheaper Today, Costlier Tomorrow?

With smart home technology becoming more accessible, many homeowners are considering DIY home security systems. They’re widely available online and often marketed as affordable, easy to install, and subscription-free.

But while the upfront savings might look appealing, DIY security can come with serious trade-offs—especially when it comes to reliability, performance, and long-term protection. As professionals in the home security space, we regularly see the hidden downsides of DIY installations, and they can cost more than just money.

Why DIY Systems Are Gaining Popularity?

It’s not hard to see why DIY systems are attractive:

Lower initial cost

No long-term contracts

Fast, self-directed installation

App-based control from your smartphone

These features appeal to tech-savvy homeowners and renters alike. However, many of these systems are built for convenience, not resilience. That distinction becomes critical during a real emergency.

Common Pitfalls of DIY Security Systems

Poor Camera Placement and Coverage

DIY installations often result in poorly positioned cameras that:

Miss key areas like doors, windows, and backyards

Capture too much sky, pavement, or glare from lights

Leave blind spots that intruders can exploit

Without professional guidance, it’s easy to overlook critical entry points or set angles that don’t provide useful footage when it’s needed most.

Device Reliability Issues

Many DIY systems rely entirely on your home Wi-Fi and self-installed batteries. This leaves them vulnerable to:

Lost connections during storms or power outages

Missed alerts due to low battery

App glitches and software bugs

Inconsistent performance can undermine the very reason you installed a system in the first place—peace of mind.

No Professional Monitoring

DIY systems typically rely on self-monitoring, meaning it’s up to you to respond to notifications. If your phone is off, out of service, or you’re asleep, the system provides no additional backup. In contrast, professionally monitored systems automatically dispatch help when necessary, even if you’re unavailable.

Hidden Costs of a “Cheaper” System

What starts as an inexpensive DIY setup can become costly over time:

Purchasing add-on equipment for better coverage

Replacing faulty or incompatible devices

Troubleshooting setup or connectivity issues

Upgrading to a new system when needs change

Additionally, many DIY systems lack integration across platforms. You may end up juggling multiple apps or disconnected devices with no unified control.

Why Professional Security Systems Still Matter

A professional security system does more than record—it actively protects. With expert design, proper installation, and 24/7 monitoring, you benefit from:

Strategic camera placement and full home coverage

Secure communication methods that don’t rely solely on Wi-Fi

Integration with fire, flood, and carbon monoxide monitoring

Professional support when devices need servicing or upgrading

Peace of mind that someone is always watching out for your home

At Security ONE, we work with homeowners across Western Ontario to design reliable, scalable systems tailored to their homes and lifestyles.

DIY home security may seem like a smart short-term solution, but the long-term risks and hidden costs can quickly outweigh the savings. If you want true protection—consistent, professional, and always on—a professionally installed and monitored system is your best investment.
Ready to upgrade your home security?

Contact Security ONE for a free consultation.
May 22, 2025